Terms & Conditions

Familiarize yourself with our terms and conditions to ensure a smooth and enjoyable experience during your stay at Paradise Cove.

Table of Contents

Villa Sapphire - exterior
Villa Cyan second floor balcony
Villa Sapphire - Living room area
Villa Cyan private heated pool area

Payment and legalities

Payment / Cancellation Policies

Standard Rates :

Payments Policy

25% non-refundable deposit is required at the time of the booking, the rest amount needs to be paid 21 days before arrival.

Credit card guarantee is required to secure your reservation. 
The Paradise Cove reserves the right to pre-authorise credit cards prior to the guest’s arrival in order to guarantee the reservation.
In case of invalid credit card Paradise Cove keeps the right to cancel the reservation.

Cancellation Policy

No free cancellation is allowed for this rate, special conditions apply.
25% non-refundable deposit is required at the time of the booking.
If cancelled 21 days before the arrival, there will be no further cancellation fees except from the deposit.
For any cancellation that takes place within 20 days before arrival, 25% of the total amount will be charged as cancellation fees.

Non Refundable rate :

Payment policy

Full pre-payment at the time of booking is required.
Credit card details are required to secure your reservation.
Prices are in Euro and are inclusive of all applicable taxes.
The credit card provided for the reservation must be presented for verification upon check in.
In case of invalid credit card Paradise Cove keeps the right to cancel the reservation.

Cancellation policy

No free cancellation is allowed for this rate, special conditions apply.
In case of cancellation, the pre-paid amount is non-refundable.
To cancel your reservation, please contact the Reservation Department.

Paradise Cove may need to take an extra damage deposit. Paradise Cove accepts payment by credit card or direct bank transfer.

Minimum stay

The minimum duration of stay is seven nights. In very rare circumstances, Paradise Cove reserves the right to decline confirmed bookings during the peak periods.

Currency

Unless otherwise stated, prices are quoted in Euro and will remain fixed from the time of reservation.

Insurance

Paradise Cove Recommends that you take out travel insurance as we will not be held responsible in the unfortunate event of injury or death that may occur during your stay.

Building work

It is the case that some neighbouring properties / areas are being developed and therefore there is a possibility of building work or construction work over which we have no control, nor are we given prior notice. In the event of disruption caused by building work, a property of same or upgraded type (if available) will be offered to the guest. No further compensations of any nature will be due to the guests, and Paradise Cove will not be held liable in this respect.

Liability

Paradise Cove has a technician on call 24-hours a day for any technical problems guests may experience during their stay. However, as the properties are privately owned, there may be some cases where Paradise Cove cannot deal with a problem immediately. We will, however, make every effort to resolve matters as soon as possible.

Caretaking and Usage Guidelines

Damage Responsibility

Paradise Cove may need to take an extra damage deposit. Paradise Cove accepts payment by credit card or direct bank transfer.

We kindly ask all guests to treat our villa and its contents with the utmost care and respect. Any damages or losses incurred during your stay are the responsibility of you and your party. In the unfortunate event that damage occurs to the villa or any of its items, you and/or your party will be held liable for the full extent of the damage. Replacement costs for any damaged, spoiled, or broken items will be charged at the actual purchase cost, including sourcing and installation fees where applicable. We ensure that any replacements made will match the original quality and standard.

Security Deposit and Liability

In the event of damages to the villa or its contents, charges will be deducted from the security deposit held. Any remaining refund owed to you will be processed after the necessary repairs or replacements have been completed. Should the security deposit not cover the total repair or replacement costs, you agree to settle any additional charges invoiced to you within 14 days of receiving the invoice. Please note that parties are strictly prohibited at the villa without prior written consent from Paradise Cove. The number of guests staying at the villa must not exceed the booked capacity without our explicit consent. Failure to adhere to these guidelines may result in the forfeiture of the security deposit. Furthermore, any disturbances or excessive noise complaints may lead to eviction without refund.

Toilet Usage Policy

We kindly remind all guests that in Cyprus, toilet paper and waste should not be disposed of in the toilets. Instead, please use the bins provided next to the toilets for proper waste disposal. You and your party are responsible for any damages or blockages caused by improper disposal, including charges for unblocking toilets, damages to toilet drains, or toilet pumps. We appreciate your cooperation in maintaining the integrity of our villa facilities.

The properties

Property Allocation

While Paradise Cove will make every attempt to make sure your allocated property is available, we may on rare occasions need to accommodate you in an alternative villa. If this is the case, we will offer you another property with the price difference payable or refundable accordingly. If you choose not to accept the alternative property, all monies paid to Paradise Cove will be refunded. There will be no further compensation to guests.

Property Details

Our properties are all well-equipped and include linen and towels except for beach towels. A maximum of two people and one infant cot are permitted in each bedroom. If the number of guests exceeds the maximum occupancy, Paradise Cove has the right to decline access and to impose a penalty of up to twice the daily rate of the period booked.

Swimming Pools

Paradise Cove has placed Health and Safety notices close to swimming pools. Please make a note of these for your safety.

Heated Pools

All of our properties have heated swimming pools. If you would like a heated pool, please specify at the time of booking. Please note that it takes up to two days to heat a pool and the temperature may be affected by the weather conditions too.There is an extra charge for pool heating which you can pay locally or be invoiced for.

Enjoying your stay

Conserving power

At Paradise Cove we think it is important to consider the impact of power consumption on the environment. With this in mind, we have a maximum consumption limit for each property which is adequate for guests to comfortably air condition or heat their villa for the duration of their stay. There is a charge for any use above the limit. However we think it is unlikely that guests will find it necessary to exceed this ceiling. An electricity reading will be made upon your arrival and departure. Additionally, you can find meter level details within your villa.

Special requests

Paradise Cove is happy to consider special requests but we must stress we cannot guarantee that we can carry them out. We ask that guests make special requests at the time of booking or, at the latest, two days before the arrival date in writing.

Lost and Found

For your own security, Paradise Cove recommends that you keep all valuables hidden from view and ensure that all windows and doors are locked when you go out. Check your villa thoroughly before leaving at the end of your stay to make sure that you haven’t forgotten any belongings. Paradise Cove will do its best to locate any property that has been mistakenly left behind but can’t guarantee that it will be found. To return property, postage, packaging and handling fees may be applied and we are not responsible for any damage property might sustain in transit.

Satellite TV

Unfortunately Paradise Cove can’t control the weather! The quality of satellite TV reception may vary depending on weather or other conditions.

Housekeeping Service

Properties are cleaned prior to arrival and Paradise Cove offers a twice-weekly housekeeping service at a time which is convenient for you. We can arrange extra cleaning at an additional charge.

Breakages and Cleanliness

Guests cannot, under any circumstances, move indoor furniture outdoors. If you wish to move indoor furniture or equipment around, you can only do so after receiving written permission from Paradise Cove. This is all in the interest of preventing any breakages and maintaining cleanliness in the properties.

Children’s Safety

For their protection, please keep children under supervision at all times as they are, naturally, going to be excited and curious about their new surroundings. It is especially important to be vigilant close to balconies and swimming pools.

Etiquette

Please keep in mind that there may be other guests at Paradise Cove. By all means enjoy yourselves, but please take care not to behave in any way which will offend or endanger other visitors. In the event of anti-social behaviour, Paradise Cove has the right to terminate reservation agreements without any reimbursement of rental fees, compensation or expenses. We will also claim reimbursement of any expenses which are incurred as a result of such behaviour.

Disabled Travellers

Unfortunately Paradise Cove does not have any properties specifically adapted for use by disabled visitors. However, some of our properties may be suitable for guests with physical limitations and we are happy to advise on this. However, we cannot make any alterations to properties in order to accommodate guests with disabilities or be held liable for any injuries, damage or inconvenience to disabled guests resulting from the property not being adapted for their use.

Animals

Pets

Pets are forbidden at Paradise Cove both indoors and outdoors.

Insects/ Animals

Cyprus is a warm, southern country which means we have our share of insects which appear during the hottest months of the year. Paradise Cove carries out regular preventative pest control but, in the unlikely event that you experience any problems with pests, please contact our team.

Getting there

Paradise Cove cannot make any refunds for changes to reservations owing to flight cancellations and has no general responsibility for changes in airline timetables. Please let us know details of flight arrivals and departures as soon as possible after booking so that we can ensure your smooth check-in (2pm) and check-out (10am).

Changes to Privacy Policy

Paradise Cove may need to make changes to its privacy policy in which case we will let you know about key changes in how we handle personal information via the email address you specified at the time of booking. We may also place a prominent notice regarding changes on our website.

Price & Availability

Check the availability and book online here

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